1. Concept and Brief Description
2. Emotional Hook (provocative question/claim/real-life problem)
3. Key Points to Elicit in Discussion
4. Facilitative Questions
1. All companies need to teach their employees how to perform the tasks and responsibilities that contribute to the achievement of the company’s overarching objectives. Training can be a large and difficult task. A company needs to assess their needs, ensure they are ready to implement a training program, and then plan, implement, and evaluate the effectiveness of the training program. Without training, employees would be unable to achieve the company objectives. Firms use three types of training methods: the presentation method, the hands-on method, and the group-building method. The most traditional method I feel is presentation.
2. In your experience, do you feel most company training programs are effective?
3. I think a mix of all three is probably the best. As a corporate sales trainer, the foundation method I use is presentation. I used it tonight when I stood in front of a group of new sales rep, and explained and asked questions. To make the presentation method more effective I implement hands-on training. I required reps to practice what they’d learned by role-playing with each other or in front of the group. The group discussion happens more on an office by office basis as managers discuss and work with smaller teams of reps.
4. Have you had a job that used all three methods? Have you had a job that only stuck to one? Which did you find most effective?
Reflections
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