Chapter 16 Discussion Post

1. Creating and maintaining high performance organizations. Hr definitely plays into the larger role of keeping organizations efficient and effective. HR managers need to take a customer-oriented perspective and identify: who are the firm's customers, what are their needs, and how will the firm meet their needs? The answer almost always comes down to committed and competent employees. Any HR project you undertake needs to be evaluated to determine whether it accomplished what you intended it to accomplish and whether it brought money to the firm.

2. Have you ever witnessed a failed hr program? Has a company you worked for or knew about implemented some plan that didn't accomplish its purpose or if it did, didn't bring economic value to the firm?

3. That is really the key. A financial return. If it doesn't bring a financial return in some way there is no point in doing it. Everything a firm does is to make profit. Human Resource Managers have a huge opportunity, and play a major role in the overall performance of the firm. HR managers also need to remember that just like every other function of firm, the purpose is to generate revenue.

4. If you were an HR manager, what programs would you implement in your company to provide more value to your customers and bring greater returns to your firm? How would you measure the success of those programs?

Reflections

In class we discussed all the factors that affect HRM in international markets. These include: culture, education, economic, and political-legal. You have to decide how stable the political situation is. With culture, you must identify the way in which a country's culture differs from yours. Education plays a huge role in how people are able to receive products and services. And obviously economic ability has a very large impact on HR.

Reflection

Today we discussed effective work teams. Someone made a valid point that "effective work teams" are basically just the way all teams should work. Unfortunately, however, so many teams and things don't perform and work the way they should. I think by applying the principles of effective work teams, every facet of management and team projects will be enhanced.